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Airport Magazine







DOT: Airline Denied Boarding Rate Declines in 2017


top story photo Airlines posted a denied boarding rate of 0.34 per 10,000 passengers in 2017, the lowest annual rate based on historical data dating back to 1995, DOT reported.

In related news, DOT said that Hawaiian Airlines recorded the best on-time arrival rate in 2017. Following Hawaiian in the top five were, in order, Delta, Alaska, United and American.

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